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Principal and Trainer Josephine Ive is a renowned industry professional in the world of luxury service.

UK’s first female butler where her clients included Queen Elizabeth, the Queen Mother and British High Court Judges.

TUESDAY
WEDNESDAY
THURSDAY
FRIDAY
SATURDAY
MONDAY

​Advanced Valet Services IAMI GUEST Unit 9

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Advanced Valet Services IAMI GUEST Unit 9

25

Wine Intro/Bartending & Mixology IAMI GUEST Unit 3

26

Travel Day

27

LUXURY LINENS & LAVISH TABLESCAPES 

28

LUXURY LINENS & LAVISH TABLESCAPES 

SUNDAY

29
UNIT
12

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Meet Our Team

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Josephine Ive

Principal and Trainer Josephine Ive is a renowned industry professional in the world of luxury service. Josephine’s prestigious career includes her prominent position as the UK’s first female butler where her clients included Queen Elizabeth, the Queen Mother and British High Court Judges. 

 

Josephine has been an Australian resident since 1986 and has taken her culinary and service skills across the globe where she is highly sought after as a hospitality guru, food writer, cookery connoisseur, author and as a world professional in luxury butler training. Josephine is noted for guiding students with her vast wealth of knowledge, her superior attention to detail and a refreshing teaching method that encompasses traditional Butler training with modern forward-thinking topics. 

 

Josephine is well-known in Australia, South East Asia, Middle East, China and beyond as a highly-respected trainer of professional butlers, valets and luxury yacht stewards. 7 Star Service ™ standards which Josephine has developed are applied to all Magnums Butler Academy training programs.

Kim joins Magnums as a IAMI GUEST Accredited Interior trainer with almost nine years’ experience working on board large motor yachts, cruising both well-known and far-flung regions of the world. Having worked predominantly as Chief Stewardess and Purser on both private and chartered yachts, she has been involved in all aspects of the daily running of the vessels, as well as refit and new build projects thus she knows first-hand the challenges her students may face.

 

She has trained both shore side and on board as well as in resorts. Drawing on her previous experience as a teacher, Kim is ideally suited to provide a relaxed yet focused environment helping her students gain an in-depth understanding of the highest levels of service, housekeeping and organizational skills.

Kim Woodey

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Lauren is a yachting veteran of 12 years. She spent 9 years working as the chief stewardess aboard M/Y GU and M/Y Madam Gu.

Having studied with the British Butlers Institute in London, Lauren has been travelling around the world to deliver training to private households, yachts, 5-star hotels and royal palaces.  as a butler and luxury yacht service trainer for the since 2017.

In 2018 she opened Trilogy Luxury Training in Durban North, South Africa. Lauren has a passion for what she does and loves to share her knowledge with others to help them achieve in their role while inspiring them to always strive to deliver the highest standards, particularly Magnums Academy’s 7 Star Service™.

 

Relocating to Queensland with her family in early 2022, Magnums Academy is delighted to announce and welcome former Magnums Academy student, Lauren, to the Magnums Academy team to deliver our signature programs in the fine art of being a butler in the British Style with her amazing flair and professionalism.

Lauren Norton

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Our PULSE participants have their say

"Found the video feedback sessions really valuable. The trainer is very encouraging (and patient!). I now feel super confident to schedule training programs to my team, hopefully more effective! Thanks again."

Cindy – F & B trainer

"Thank you Miss Josephine, my brain is now full of ideas to create more short training sessions to improve our service based on existing" standards, Great program

Albert – General Manager

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Conference Planned In Italy

An Exciting Luxury Linens & Lavish Tablescapes

LUXURY LINENS &
LAVISH TABLE ESCAPES
LINTEA MARE &
MAGNUMS ACADEMY
28 - 29 OCTOBER 2023
VIAREGGIO, ITALY

Join Josephine Ive and Julia Dobrogorska and other luxury service industry professionals for some inspiration and quality information on luxury linens in Italy for the first Luxury Linens and Lavish Tablescapes conference. You will: 

1

Hear from industry professionals on a range of topics including understanding brands, fabrics, ordering, measuring, care and maintenance.

2

Over 2 days of presentations, discussions, and demonstrations, enjoy a true hands-on-experience with luxury linens like never before!

3

Create meaningful connections from around 1000 other like-minded delegates from all over the world.

4

Enjoy some fun and luxuriate with our top-notch hospitality in a superb location, a couple of fun competitions, show bags and much more!

For more information, feel free to Contact Us and visit Instagram, Facebook, LinkedIn 

Pre-registration is opened. Get Early Bird Discount - use "SAVE THE DATE"

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Julia

Co-Host Of The Program

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APRIL 2024
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The 4 C's of Luxury

MONDAY

15

The 4 C's of Luxury

TUESDAY

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Wine Intro/Bartending & Mixology IAMI GUEST Unit 3

WEDNESDAY

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Advanced Valet Services IAMI GUEST Unit 9

THURSDAY - FRIDAY

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Advanced Floristry IAMI GUEST Unit 10

MONDAY

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Yacht Interior Advanced Food & Beverage Service IAMI GUEST Unit 5 

TUESDAY - THURSDAY

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&
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Themed Table Decorations

FRIDAY

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