Creating a luxury hospitality service onboard a luxury Superyacht may come with its challenges but it has many rewards, for Owner, Captains and guests.
Guests who experience a truly individualized standard of service will instantly notice the difference and feel the luxury of your service.
We know and understand that you will want your owners and guests to feel valued, indulging them for the full enjoyment of their pride and joy!
At Magnums with our ‘tried and tested’ methods, we know how to bring out the best in your crew and you.
For training to develop and motivate individuals into a crew that provide a near-perfect service experience for your guests, Magnums Academy has a new approach. We call it the 'Magnums Method'.
A training journey that begins with a complimentary assessment and pre-selection of your service assets. The results of this assessment will lead to a curated luxury service program that starts with a pre-learning phase followed by an intensive, practical and effective in-house program. Participating crew and crew members will be fully-equipped with the service skills, foundation knowledge and confidence to put into practice a new level of luxury service, ensuring that each of your guests feels the luxury of truly individualized service.
It’s about seeing your guests as people first…..to learn more about our newest approach to Magnums Luxury Service training
You can be assured that as a results of Magnums Academy, as the parent company, 30 years experience of training in luxury butler and guest service both ashore and onboard, your training for interior crew, butlers and crew members involved in guest experiences will not only be effective, but create solid crew who perform beyond expectations.
If you are considering the GUEST programs accredited by IAMI - Magnums Luxury Yacht Service offers a large range of professional yacht service programs
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Internationally renowned for our superior luxury service training, Magnums Academy is always staying ahead of the curve anticipating the changing needs of the industry. We are pleased to announce Magnums Method, a new program delivery designed to overcome the COVID-19 on-site constraints and beyond.